04-19-2018
14:54
- last edited on
04-20-2018
04:42
by
AlejandraFitbit
04-19-2018
14:54
- last edited on
04-20-2018
04:42
by
AlejandraFitbit
Hello, is Versa ever going to be compatible with the Pixel phone? Versa keeps crashing, I did not know when I purchased it that it would not be compatible with the Pixel phone. So sadly, I am returning it. Thanks.
Moderator edit: subject for clarity
04-20-2018 04:45
04-20-2018 04:45
Hey @MDMaryTed, a warm welcome to the Community.
I just want to let you know that I have moved your post from the Versa board to the Android app board, where you can find more answers about the Fitbit app here.
Regarding your question, I don't have this type of information. Our team is hard working in testing the compatibility of several phones and it might take some time for a new to be added. You can always keep an eye on our list of compatible mobile devices for any update.
Keep the stepping up!
04-20-2018 15:38
04-20-2018 15:38
Hi-
I own a Pixel 2 XL and just purchased the Versa special edition. Its working with my pixel 2 XL. I have been using it the last three days with no issues. You might try uninstalling the fitbit app and then download it again from the playstore.
Hope it works, the versa is great (and so is my Pixel 2)!
04-23-2018 04:12
04-23-2018 04:12
Great to welcome you @Todd1k.
I am glad to hear that your Versa is working properly with your phone and appreciate the tip provided, I know that many people will find it useful.
Keep the stepping up!
04-25-2018 05:31
04-25-2018 05:31
Thanks for the advice. My Versa now syncs with my Pixel except for calendar reminders. Hopefully that will be fixed once Fitbit resolves the syncing and setup issues. And I also agree, the Pixel is great!