11-08-2024 10:02 - edited 12-18-2024 07:13
11-08-2024 10:02 - edited 12-18-2024 07:13
I'm sure 4.29 solved some problems, however it introduced a new problem. When in the food selection both the Recent and Frequent have their tops cropped off at the top of the screen. Same thing happens when you want to add calories to the top numeric entry field which is cutoff.
One has to wonder about all these updates but never getting very far.
43 days later I finally get this issued resolved for me. Never mind the myriad of previous problems and those that others are reportedly still exist. During this long wait there has been no comments from Google, even the Moderators have nothing meaningful to communicate. Google has lost my loyalty and respect for treating customers this way. I for one will not be renewing my Premium subscription. I got tired of waiting and I am using Cronometer. I regret buying the PW3 and my Pixel 9 XL Pro.
Moderator edit: updated subject for clarity.
Answered! Go to the Best Answer.
12-17-2024 09:10
12-17-2024 09:10
Hi @Icesk8tr ! Welcome back to the Community.
Thank you for your message. I'm sorry to hear this situation and I understand your feelings.
About this issue, there is an update for the Fitbit App (4.32 version) which is currently rolling out.
Please stay tuned, I will be posting any update about this and other users are posting their confirmations in this thread.
12-17-2024 11:44
12-17-2024 11:44
Yes this issue is getting very annoying. Please update. Thanks!
12-17-2024 14:53
12-17-2024 14:53
I just downloaded the latest update and it fixed it
12-17-2024 15:46
12-17-2024 15:46
Thanks for the tip. Reinstalled the app (again) and it's now working on my pixel phone
12-17-2024 15:51
12-17-2024 15:51
The update has finally come through for me and the issues are fixed.
12-17-2024 16:16
12-17-2024 16:16
Peut être. Mais c'est difficile d'être patient parce qu'il ne marche pas pour plus d'une mois.
12-17-2024 16:33
12-17-2024 16:33
I just updated to version 4.32 and there are still serious issues with the Weight logging and reporting.
Issue #1: When I select to view All Time, it says "Since Dec 29, 2022". But I've logged weight in FitBit for at least 8 years. Thankfully, I know that the data is still there because I see it all when I navigate to Weight Settings -> Manage Data from the Weight screen.
Issue #2: The 3 Months, Year and All time views seem to just show averages, not all of the daily data points. Again, this all looks fine on the Manage Data view.
Issue #3: Logging weight no longer defaults to the previous weight that was entered. You now need to enter it into a blank field. Minor inconvenience, but it's annoying.
Please let me know if I should start a separate thread for these issues because they have nothing to do with the top of screens being cropped, though they arose with the same app update. These 3 issues definitely need to still be tracked. Please advise if we should do that here or on a separate new or existing thread.
Thank you.
12-17-2024 16:37 - edited 12-17-2024 16:42
12-17-2024 16:37 - edited 12-17-2024 16:42
For anyone waiting around still for 4.32 update.... I'm no app wizard, BUT I went into my apps on my Pixel phone, specifically Fitbit, and cleared cache. Then went to my apps to check for updates and Fitbit update was available!!
Settings --Apps -- Choose Fitbit -- Clear Cache. Then go to Google Playstore. Click on your profile (pic of you) then Manage Apps & Device. Then Updates Available. Huzzah!!! Fitbit was listed. 🎉❤️
12-18-2024
08:40
- last edited on
12-18-2024
12:59
by
AndreaFitbit
12-18-2024
08:40
- last edited on
12-18-2024
12:59
by
AndreaFitbit
Hi everybody! Thank you for your messages and confirmations.
For those who shared any kind of work around for the update, we appreciate sharing your experiences.
@JayBob , Thank you for pointing out the other issues. In this case I suggest you to open a new thread or post on an already opened thread dedicated to the issues described.
This helps the Community avoid confusions and us keep track of the issues at hand.
We appreciate your collaborations. [Android] 4.32 release that includes the bug fix is now available to all Customers. Please let us know how it's going with this new version.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.
12-18-2024 12:52
12-18-2024 12:52
I'm happy to report that the Play Store updated my Pixel 7 Pro to 4.32 this morning.
I'm now a happy camper.
Stephen
12-20-2024 13:15
12-20-2024 13:15
I finally received the 4.32 update and can confirm the top rows of food entry are no longer cut off. Glad it's working now, just in time for my premium subscription to have renewed. Still, I'm quite disappointed in the 1.5 months it took for the issue to get resolved and to receive the patch, as well as the sparse responses from Google.
12-20-2024 13:19
12-20-2024 13:19
Yup. I now have it too. Got it the other day.
12-20-2024 16:25
12-20-2024 16:25
01-07-2025 09:19
01-07-2025 09:19
I also gave up on fitbit and am using Cronometer so that I could log meals, frequent foods and recipes and have discovered that it is actually much better than fitbit all round. I have the free version of Cronometer so I'm certainly not looking back!
01-09-2025 10:39
01-09-2025 10:39
Hi everybody! Thank you for your messages confirming that the update solved the issue.
I'll be closing this thread.
If any of you still encounter any difficulties with the margins cropped, please open a new thread so that our team can have a look at this.
JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.