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Profile pic does not load

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‎01-15-2017 20:10 - last edited on ‎01-17-2017 10:27 by Moderator Alum

‎01-15-2017 20:10 - last edited on ‎01-17-2017 10:27 by Moderator Alum

My profile pic wont load. Any suggestions?

Thanks

 

Moderator Edit: Updated Subject For Clarity.

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2 REPLIES 2

‎01-17-2017 10:22

‎01-17-2017 10:22

Hello @Annterri, good to see you have joined to our Fitbit Community.

 

If your profile picture doesn't load, I recommend to review your Privacy settings. This has work for me sometimes when is not loading my pictures. Go to your Privacy settings > In photos, under your personal info, make sure the option is set to "Anyone". Note that this options are only available from the web-based Dashboard.

 

Profile.png

 

 

Once you have done this, upload your picture again and if it shows on your profile you can change back your privacy settings.

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎07-20-2020 10:09

In response to RobertoME

‎07-20-2020 10:09

Any update to this solution. There aren't any privacy settings for picture on my profile.

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