I have a Charge HR that has worked near flawlessly for more than two years. I monitor my dashboard on a desktop which has a Windows 10 OS. I can't speak to the title/number of the update, but as of 4/5/17, my dashboard stopped giving me details about my sleep patterns at night. Before, I didn't need to click anything. A half-moon shaped diagram appeared on the sleep tile on my dashboard telling me how much total sleep I got the night before. If I clicked on the "Quick View" button below the tile, I was taken to a screen that showed each time during the night that I was restless or awake, what time it occurred and the duration of each episode of wakefulness or restlessness. On 3/22/17, another FitBit update resulted in the "Quick View" button going away and all I had to do was hover my cursor over the half moon diagram and all the blue and red lines indicating wakefulness or restlessness would appear. If I hovered over the lines, the exact time of night and length of disturbance would appear. It was perfect. I loved that! No clicks at all now! For three weeks it was perfect. Then, suddenly, two days ago, on 4/5/17, that feature completely went away. Now, the only data on my dashboard sleep tile is what time I went to bed, what time I got up and the total length of time I was in bed. In order to get to the sleep pattern details, I now have to click on the "see more" button below the tile, after which I am taken to a screen below the graph showing a month's work of sleep. Then I must click on the "today" button below that graph, and then a new screen showing the red and blue sleep disturbances appears. What a monumental hassle! How is that an improvement? And even then, nothing tells me what time of night the disturbances occurred nor how long each lasted like before. That data is completely unavailable now. I read in this forum that hovering your cursor over each red or blue line will illuminate the time and length of the disturbance, but nothing happens when I do that, whether I am holding the left mouse-click down or not. I called FitBit help yesterday and the support technician (Ed) told me to register my complaint on this forum. He said it is monitored by FitBit and that is the only way they will fix it. Right now I must perform two clicks and go to three screens in order to see information that used to be on my dashboard and required no clicks or new screens at all. And now, even with all the clicks and screens, I still do not get the detailed sleep pattern data I got before. The sleep pattern data is critical to determining sleep quality, not just sleep quantity, and is a valuable feature that I check every single day. I would like to rescind the update that occurred 4/5/17 that took away the ability to see the sleep pattern data right on the dashboard and revert to the feature that had it appear on the half moon diagram right on the dashboard sleep tile. Please help.
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