08-16-2017
13:09
- last edited on
08-16-2017
15:12
by
MariamV
08-16-2017
13:09
- last edited on
08-16-2017
15:12
by
MariamV
Until recently, the Dashboard on my Android device was showing each hour when I completed at least 250 steps. Now it does not show each hour and there are green dots for each hour and a green arc across all hours. The text shows 9 of 12 hours completed but it does not show on the arc which hours were missed like it did before.
Moderator edit: updated subject for clarity
Answered! Go to the Best Answer.
08-24-2017 06:32
08-24-2017 06:32
It turns out that turning off developer options resolved the issue.
08-21-2017 06:26
08-21-2017 06:26
Hello @nbkuz92, good to see you one more time in the Fitbit Community! Would you ind to share a screenshot of the looks of your reminders to move? This will allow me to have a closer look to the issue you are mentioning. To upload screenshot to the Community there is a post with instructions if you need more help.
If this is an issue with the app, please log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and finish the workaround by restarting your phone. When your phone has initialized again, go back to your app and try again.
See you again and I'll be looking forward to your response.
"Great things are done by a series of small things brought together.” What's Cooking?
08-24-2017 06:32
08-24-2017 06:32
It turns out that turning off developer options resolved the issue.
08-31-2017 06:54
08-31-2017 06:54
Hi there @nbkuz92, good to see you again and thank you for letting me know by turning off developer options resolved the issue.
Certainly your solution will help other users who might be experiencing the same issue, so I will keep in mind your post to suggest in the future to other users to visit your response.
Hope this helps and let me know how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?
05-09-2018 07:32
05-09-2018 07:32
How do you find developer options? I am not getting the little buzz to remind me to move. And not getting reminder of texts or emails.
05-09-2018 09:28