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Replacement Fitbit charge 3

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‎08-01-2019 10:13

‎08-01-2019 10:13

New (replacement) fitbit scrolls message to go to setup. I have already set up the old, malfunctioning fitbit and cannot figure out how to transfer to the replacement fitbit. Do I have to delete the app and download again? Will all my data be lost?

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‎08-02-2019 00:06

‎08-02-2019 00:06

Go into the account section of the app where you'll see an option to "set up a device". Select this and say that you want to set up a Charge 3. It will ask if you want to replace your existing Charge 3. Just say yes and follow the prompts. All your data, settings, badges etc will be retained.

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