Samsung Galaxy Note 5 compatibility

[ShaundaH]

I'm hopeful that there's a solution, other than returning themail fitbit. Thanks for the help

Moderator edit: edited title for clarity

[RSRandolph]

Thank you for posting this info, it is very helpful. I've had my Charge HR successfully synced to my Note 5 for about two and a half months and it just stopped syncing all of a sudden during the weekend of June 24. Now I can't get it to sync at all.

[SunsetRunner]

This video worked for me. For some reason I had missed one of the steps in setting up to sync messages.

What I have:  Samsung Note 5, Alta fitbit, Message+ messaging app, Verizon for provider

So glad when it turns out to be human error!

[ErickFitbit · Accepted solution]

Everyone -- UPDATE: The Galaxy Note 5 is now listed as a supported device here. I recommend trying to sync again and/or following these troubleshooting tips if you continue to experience issues.

[s5]

I am at a lost.  I worked with tech support, received a replacement blaze and now this one will not connect even after performing troubleshoot and resetting steps.  I hate to send back. There must be a setting that is prohibiting the notifications from working consistently.  At one time I was able to get it to work for a short time, now nothing happens only notifications to tell me to move.  Help

[peggyj122357]

The Samsung Note 5 is not listed in the supported device link you posted.  How in the heck do I download the fitbit app for my Note 5, when I can't even find the app?