04-28-2020 13:01
04-28-2020 13:01
My Fitbit Alta has been able to sync since April 25th.
I've done all of the suggestions and still nothing.
Is anyone else having this problem and can someone else help me, please?
I'm pretty sure it happened after the April 24th update.
Best Answer04-28-2020 13:36
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-28-2020 13:36
Hi @Gd2bAlive using Android 8.1 on my Samsung Galaxy S8 phone and it's syncing without any problems. What update did you get? I haven't received one.
Best Answer04-28-2020 14:23
04-28-2020 14:23
Best Answer04-28-2020 14:27
04-28-2020 14:27
My Fitbit firmware is v. 21.21.40 and the app version is 3.19.2
Best Answer04-28-2020 15:07
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-28-2020 15:07
Looks like I have an app update available to your version. I'm one version behind you.
Best Answer04-29-2020 13:23
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
04-29-2020 13:23
I have the S8 also and since March of 2019 It has been almost flawless.
@Gd2bAlive are you asking if others are having problems or do you want help in getting it to sync?
04-29-2020 13:29
04-29-2020 13:29
Best Answer