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Should the Versa show Wi-Fi as always connected?

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Every time i contact me versa 3 to wifi it showing as it connected if just closed the app and opened again and when i checked the wifi settings again i find it not connected just show up the wifi network name but without connection. My phone is Huawei p lite 30

 

Moderator Edit: Clarified subject

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Mine also shows as not connected but everything is working ok. I think it only connects when needed e.g. downloading firmware or app updates.

 

Are you having any problems?



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Hi Steve. Thanks for replying me. 

Actually no problem acurding to that. But i still have a problem with getting notefcations and calls and i'm keep trying to figure out what's wrong. Some time it work sometimes not

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Notifications are sent over bluetooth rather than wifi so it sounds like your wifi link is not the problem. There are a few things to try in the following help article that might help:

 

https://help.fitbit.com/articles/en_US/Help_article/1979.htm?Highlight=notification#Why

 




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Ok thanks i'll check now. 

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Hi, steve. how are you today? after I follow the steps to set up the notifications. it still gives this message " notification service not running. a phone restart is required to re-enable notifications on your tracker"

even I restart my phone many times.  

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I'm afraid I've never used notifications on my fitbits so don't know what to suggest. If nobody else posts suggestions here you could try Customer Support via contact.fitbit.com

 

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