Re: Side click - Fitbit Community

Side click

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LioraRub

5 0 0

The side click of fitbit 4 doesnt react. So uts stuch in some screen and I can't go back

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Guy_

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

18853 857 8957

Hi @LioraRub - have you tried double click, depending on the watch it may be in swim mode.

Author | ch, passion for improvement.

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LZeeW

Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more

15107 2273 13201

Hello @LioraRub Here is Fitbit's recommendation to restart a frozen Charge 4:

Place your Charge 4 in its charging cable attached to a power source
Press and hold the "button" for 8 seconds, then release
A smiley face means your tracker successfully reset

The Charge 4 swim mode doesn't have a water lock.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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LioraRub

5 0 0

Thank you for the explanation. Tried it, but the button doesnt react. as
if it lost its sensitivity

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LioraRub

5 0 0

The button just doesnt react like before. Means no way to go backwards to
the previous screen any more.

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