04-13-2024
07:31
- last edited on
04-17-2024
12:52
by
RodrigoMFitbit
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04-13-2024
07:31
- last edited on
04-17-2024
12:52
by
RodrigoMFitbit
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I suppose there was an update. The app presents sleep data differently. Have others noticed this?
I miss seeing how long episodes of awake, light, REM and deep sleep are
Moderator edit: Subject for clarity.
05-19-2024 11:31
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SunsetRunner
05-19-2024 11:31
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Sent from my iPhone
05-19-2024 14:00
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05-19-2024 14:00
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I have the Versa 3, so we'll see if they are reverting across their line of
products.
05-19-2024 14:01
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05-19-2024 14:01
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week.
05-19-2024 15:00
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05-19-2024 15:00
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On my Android, I can delete data, setup the app again, sync the watch again .. and I DID get my old sleep graphs back
05-19-2024 15:02
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05-19-2024 15:02
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There is a way to revert it IF you have Android (I have not seen an iPhone method to revert). Check Facebook for the revert process
05-19-2024 15:03
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05-19-2024 15:03
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I was able to get back to the good graphs by using "Delete data" and then setting up the app and watch again
05-19-2024 15:05
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05-19-2024 15:05
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disable automatic update for all of your apps. I am very selective on what apps I allow to auto update. I will never update my Fitbit app again (I was able to find a way to revert and keep the old graphs thanks to someone posting to a Fitbit group on Facebook). Fitbit has also removed some features that were free in the old app, now making them accessible by the Premium fee only.
05-19-2024 15:06
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05-19-2024 15:06
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on my Android, I use "clear data" and then setup my app and watch again. While a pain, it has worked to bring back the old graphs
05-19-2024 16:55
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SunsetRunner
05-19-2024 16:55
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It reverted back. I am so upset!
05-19-2024 16:56
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SunsetRunner
05-19-2024 16:56
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Sent from my iPhone

05-19-2024 18:07
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05-19-2024 18:07
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on my android and clicking clear data. You have to setup the app again and
re-pair the phone, but that worked to bring my GOOD graphs back again
05-19-2024 19:30
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05-19-2024 19:30
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certain date range?
After deleting the data, did you uninstall the app and reinstall or just
reboot the phone (Android)
Thanks much

05-19-2024 21:25
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05-19-2024 21:25
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Sent from my Verizon, Samsung Galaxy smartphone
Get Outlook for Android<>
05-19-2024 23:29
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05-19-2024 23:29
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Hate the sleep update, less information than before. I don't sleep well and liked to be able to click and see what time I was awake and for how long. Update is a backward step!.
05-20-2024 04:13
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05-20-2024 04:13
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good grief. what a hassle to something that used to be so automatic. what a Downgrade!
05-20-2024 04:25
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05-20-2024 04:25
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Exactly! There's NO WAY I'm staying with Fitbit when there are other trackers out there that make my life easier, not harder!
05-20-2024 05:32
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SunsetRunner
05-20-2024 05:32
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No, the new version came back later in the day.🥺
05-20-2024 05:59
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05-20-2024 05:59
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I hate the revised sleep app. It is definitely not an improvement. It isn’t as easy to understand and doesn’t give me the information I need, basically my oxygen levels as I sleep and the times they are high or low. Give us the old app back. Sometimes when these genus programmers get an idea they don’t think thing’s through or how it effects the user!
05-20-2024 06:12
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05-20-2024 06:12
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Adding another comment concerning the lack of accuracy in the way data is processed, last night the app claimed that I went to sleep at 12:43 when in fact I was in bed and fast asleep (hard party Sunday) before midnight. It also asserted that I woke up at 9:02 which is curious since I had been up for around 15 minutes moving around before picking up my phone and finding that at 9:03 when I checked my phone. So to Fitbit's revised way of processing data I had been sleep walking! To my knowledge I have never walked and brushed my teeth while sleeping prior. This is a disaster.
05-20-2024 07:15
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05-20-2024 07:15
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Fitbit app and click on it.
you will see "delete data" (vs only delete cache). When I use "delete
data", it causes me to setup from scratch but does bring back my old graphs
and permissions.
