SmartTrack not recognizing my walks using Pixel watch

[cryptyk]

Every morning I go for a 30+ minute walk. My heart rate goes up significantly and I get 7,000 steps in a short amount of time. My auto detection for walks is set at 15m.

How is it possible that with all these indicators that I'm walking, it won't detect or track this as a walk?

Moderator Edit: Clarified subject

[YojanaFitbit · Accepted solution]

Hi there, @cryptyk. Nice to see you around the Fitbit Community Forums. Thank you for trying to troubleshot this issue before reaching out.

I'd recommend to lower the auto-exercise recognition time to 10 minutes, restart your watch, sync with the Fitbit app and try tracking your walk exercise one more time. If if is possible try with a different exercise as well.

Sorry you missed those walks, you can manually log them in the Fitbit app. So you don't loose those steps. For more instructions, see this help article.

Hope this helps.

[gogvictoria]

Are there any thoughts about lowering the threshold below 10 minutes? Are there technical reasons workouts under 10 minutes are not valid. 

[YojanaFitbit]

Hi there, @gogvictoria. Welcome to the Community Forums. 

I appreciate your participation in the Forums and sharing your suggestion. This is no possible at this moment but feel free to vote and comment in this existing request: Allow SmartTrack to detect exercises sooner than 10 min.

If you have any other request for your Fitbit device or for a Pixel Watch feature, please post your idea in our Feature Suggestions board. That way other users can comment and vote on the idea to show their support. You can read the FAQ to better understand how that board works.

See you around.