08-25-2021
12:39
- last edited on
08-26-2021
11:15
by
SilviaFitbit
08-25-2021
12:39
- last edited on
08-26-2021
11:15
by
SilviaFitbit
For the last 2 days my calories consumed have crossed from MyFitnessPal to Fitbit but my steps and exercises aren't crossing from Fitbit to MyFitnessPal.
Moderator Edit: Clarified subject
08-26-2021
11:18
- last edited on
07-02-2024
16:06
by
MarreFitbit
08-26-2021
11:18
- last edited on
07-02-2024
16:06
by
MarreFitbit
@SunsetRunner Hi there. Thanks for the details mentioned.
Take into consideration that Fitbit will sync steps, calories and scale measurements. While, MyFitnessPal will sync, food logged and exercise to Fitbit. To ensure that your data is transferring, make sure your Fitbit tracker/watch is syncing to your account.
If your tracker/watch is syncing, try to revoke access to the integration and relink your Fitbit account.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
08-27-2021 10:26
08-27-2021 10:26
this isn't fixing the issue, it's been going on for days now and rather stressful
08-28-2021
12:23
- last edited on
07-02-2024
16:06
by
MarreFitbit
08-28-2021
12:23
- last edited on
07-02-2024
16:06
by
MarreFitbit
@sho17 Welcome to the Fitbit Community. Thanks for the details mentioned.
I see where your disappointment is coming from. If you've tried the troubleshooting mentioned previously, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected.
Hope this helps.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.