08-20-2018 10:06
08-20-2018 10:06
My android Huawei P20 pro phone won't sync. Any suggestions?
08-21-2018 04:54
08-21-2018 04:54
Hi @Fitdog11. Sorry to say your phone is not on the list of supported devices. You can try contacting Support in case they have any tips.
08-21-2018 05:46
08-21-2018 05:46
10-30-2018 02:30
10-30-2018 02:30
I've had a long conversation with Fitbit support. They maintain that it's a phone fault, not an App or fault with the Fitbit (I have a Charge HR). They say that its a problem with bluetooth on the phone.
I've tried everything including reset of the Fitbit, uninstall and install app, turning bluetooth on and off - NADA. Strange thing though, when I first set it up, there was no issue at all, it's only in the last few days.
I'm returning my Fitbit as it's within 45 days, as I can't be bothered with the total hassle of this.