05-19-2016 18:58
05-19-2016 18:58
Answered! Go to the Best Answer.
05-20-2016 05:30
05-20-2016 05:30
A warm welcome to our new friend @Gakio! Thanks for stopping by! Have you tried following the steps provided in this thread? Also, please know that if you recently upgraded to OS 6.0 (Marshmallow) you must have location services turned on to sync your tracker. With this latest update, Google changed the permissions for Bluetooth syncing, requiring the use of location services. For more information about the latest Google permission requirements, see Google’s Android 6.0 Changes document here.
Hope this helps, let me know how it goes!
05-20-2016 05:30
05-20-2016 05:30
A warm welcome to our new friend @Gakio! Thanks for stopping by! Have you tried following the steps provided in this thread? Also, please know that if you recently upgraded to OS 6.0 (Marshmallow) you must have location services turned on to sync your tracker. With this latest update, Google changed the permissions for Bluetooth syncing, requiring the use of location services. For more information about the latest Google permission requirements, see Google’s Android 6.0 Changes document here.
Hope this helps, let me know how it goes!
05-20-2016 17:26
05-20-2016 17:26
Hmm, I took the plunge and installed Android N preview 3 on my phone as well and my FitBit was syncing! Perhaps it is fixed on some devices.
05-21-2016 05:35
05-21-2016 05:35
Hey there @Gakio thansk for the update! I'd like to know if your Internet and Bluetooth connection are working correctly?
Keep me posted!