04-23-2019 17:02
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04-23-2019 17:02
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Having difficulty getting WW app to sync with the fitbit app the number of steps I take. Takes many tries of manually syncing the fitbit app first. Somedays it works right away and on other days it doesn't. I try restarting or turn on or off my phone. Somtimes that works. Its abit frustrating.
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04-24-2019
11:24
- last edited on
04-24-2025
10:24
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MarreFitbit
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04-24-2019
11:24
- last edited on
04-24-2025
10:24
by
MarreFitbit
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@sparkles4 Welcome! It's nice to have you on board!
I will gladly assist you with your weight watchers integration. For syncing issues between your phone and your Fitbit device please follow these instructions. Regarding the integration please remove the link by going to the Fitbit website then relink both apps as you initially did.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

04-24-2019
11:24
- last edited on
04-24-2025
10:24
by
MarreFitbit
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04-24-2019
11:24
- last edited on
04-24-2025
10:24
by
MarreFitbit
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@sparkles4 Welcome! It's nice to have you on board!
I will gladly assist you with your weight watchers integration. For syncing issues between your phone and your Fitbit device please follow these instructions. Regarding the integration please remove the link by going to the Fitbit website then relink both apps as you initially did.
Let me know how it goes.
If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

04-24-2019 11:31
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04-24-2019 11:31
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04-24-2019 12:32
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04-24-2019 12:32
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I have tried disconnecting and reconnecting the WW App. I will see tomorrow if that solved the issue.

04-24-2019 17:14
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04-24-2019 17:14
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I disconnected the WW app. How do re connect it.

01-12-2021 09:18
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01-12-2021 09:18
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When I get through giving approval for Fitbit to sync to my WW app - click allow and it goes to device and the page is blank

01-12-2021 10:08
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01-12-2021 10:08
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05-13-2021 03:52
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05-13-2021 03:52
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I am unwilling to delete and reinstall my fitbit app as it tells me deleting the app will also delete all my data! I don't want to lose my data! What should I do to retain the data and just reinstall the app?
05-13-2021 03:53
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05-13-2021 03:53
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I tried this. Now I don't know how to relink my fitbit and WW apps - your post just said to remove it and I can't see anywhere to reconnect!
05-13-2021 03:56
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05-13-2021 03:56
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I have deleted the connection, and now I can't see how to reconnect! Tried replying before but not sure if the reply was sent, apologies if this has shown up several times!
