Hello there @Tillys2000, It is nice to see you have joined the Fitbit Community! I would like to know more details of the issue you are experiencing, to give you a better help.
To simplify this, could you let me know which figure is changing when you sync your data? Are your steps decreasing after you sync your Fitbit Zip? This figure that you mentioned, in which way is changing and how? Feel free to share a screenshot if you like, this will allow me to have a closer look. For more details to upload screenshots use the following post.
See you later and hope to hear from you very soon!
Roberto | Community Moderator"Great things are done by a series of small things brought together.” What's Cooking?
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Best Answer
