help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Syncing problems with Android app

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-13-2016 05:16 - last edited on ‎04-13-2016 05:23 by SunsetRunner

‎04-13-2016 05:16 - last edited on ‎04-13-2016 05:23 by SunsetRunner

I have tried all these ideas several times. The tracker will not sync with my Nexus9, this sync problem only started last weekend, four days ago, after automatic installation of an upgrade!!!!

 

Moderator edit: title for clarity.

Best Answer
0 Votes
1 REPLY 1

‎04-13-2016 05:34

‎04-13-2016 05:34

Could you tell me where the upgrade is installed @GerryW? Have you tried setting up your Charge HR as new device? What OS version is your Nexus9 is running?

 

Looking forward to your new comments.

Best Answer
0 Votes