10-17-2016 09:31
10-17-2016 09:31
Hi, guys
I have a Charge HR and a Flex 2 and I'd like to make the most of their batteries by only sync one at a time. I saw that there is an option in the mobile app under Devices/ All Day Sync. I have stopped it for the device I'm currently not wearing, but it still syncronises. I don't want to unpair the device, it'd be a hassle to get it going again every 5 days.
Any help? Did I miss something?
Best regards,
Oana
Answered! Go to the Best Answer.
10-17-2016 10:29
10-17-2016 10:29
Hi, @oana.stan, by design your app will sync all trackers that are within Bluetooth range. If you don't want a particular tracker to sync you will need to keep it well away from any tracker you do want to sync -- perhaps in your car or in a drawer at work. As soon as your tracker comes back into range it will start to sync if your app is open.
Syncing a few times a day should have minimal impact on the battery.
Welcome to the Community!
Sense, Charge 5, Inspire 2; iOS and Android
10-17-2016 10:29
10-17-2016 10:29
Hi, @oana.stan, by design your app will sync all trackers that are within Bluetooth range. If you don't want a particular tracker to sync you will need to keep it well away from any tracker you do want to sync -- perhaps in your car or in a drawer at work. As soon as your tracker comes back into range it will start to sync if your app is open.
Syncing a few times a day should have minimal impact on the battery.
Welcome to the Community!
Sense, Charge 5, Inspire 2; iOS and Android
10-17-2016 11:26
10-17-2016 11:26
Yes, I read about this. I thought there was perhaps some setting I overlooked. Thank you!
10-20-2016 08:31
10-20-2016 08:31
Hey, @oana.stan! Thanks for joining us! Adding more than one Fitbit tracker to your account gives you the convenience of switching between trackers while still seeing all your information of your daily activity on your dashboard.
Here are a few tips you might want to follow:
I hope this helps, let us know!
12-27-2016 16:08
12-27-2016 16:08
I have a Blaze and a flex. My Mom wears the flex. Is there a way to see the step count on both devices?
12-27-2016 16:19
12-27-2016 16:19
They must be on separate Fitbit accounts, @ssltaylor70. If you put both of them on your account, both your steps, etc., and your mother's steps, etc., will be added together on your account as if it were one person.
12-28-2016 06:59 - edited 12-28-2016 07:06
12-28-2016 06:59 - edited 12-28-2016 07:06
Hey, @ssltaylor70! It is nice to have you here. In order to see the steps of both devices, you should set up each device individually, one account for you and another one for your mother, like our good friend, @USAF-Larry suggested.
The steps below explain how to set up a device using your computer, but you can also complete the process if you have the Fitbit app installed on a supported mobile device. For mobile instructions, See these steps.
Let us know how it goes!
10-03-2017 00:59
10-03-2017 00:59
I am now using an Ionic together with a Flex2. The first night I synced the detailed sleep tracking of the ionic. The second night the basic sleep tracking of the flex 2 showed. How can.I make sure that only the more advanced is syncing?