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Taking away steps

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Im just back from a run which i tracked on my fitbit app, i reached 5 miles on my phone and just before end my fitbit buzzed for my 10,000 daily steps goal. Im now at home and have synced my wristband to phone and it says i only have 9, 071 steps. This has happened a few days now, any ideas? Thankyou
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Hello and welcome to the forums @EilidhF

 

See what moderator @EdsonFitbit said in this post - click

 

Keep on stepping!

Stepping in the U.S.A. since September 2013. Android 14

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Hello and welcome to the forums @EilidhF

 

See what moderator @EdsonFitbit said in this post - click

 

Keep on stepping!

Stepping in the U.S.A. since September 2013. Android 14

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Thankyou, i have done that. Issue fixed now
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Thanks for the update @EilidhF

Stepping in the U.S.A. since September 2013. Android 14

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