Target cardio load missing

[Newnewj]

My wife gets a little range drawn on her cardio load graph but mine is missing. Mine always says "no target" even though I have a couple weeks of data and it has pop up messages about take it easy or that I should target a range.

[Emeryo]

Mine fixed finally today,

 

[BeW74]

Mine is not working and I am also missing daily readiness score and 4/5health metrics - suddenly just over last 2 days. Have reinstalled app, synchronization seems to work and restarted phone. Please advise.

 

 

[JuanFitbit]

Hi everybody! Thank you for your messages, confirmations and screenshots shared. 
I've passed the info for those who are still having issues with the Cardio Load Target. 

We will be updating the thread as soon as we receive further info. 

[TheNeilHaley]

How about disabling the Cardio Load notification at the same time.  People have only been asking for it since Cardio Load was rolled out.

[Emeryo]

Still not fixed as far as month to month targeting. See attached.

[Alison.s.mac]

Hi Juan,

I am still having issues with no cardio load appearing (for the last 5 days). Is there any update on when this will be fixed? 

Thanks,

Alison

 

[JuanFitbit]

Hi everybody! Thank you for your messages and screenshots shared. 

We released yesterday a new app update (4.49) .

Please make sure that you have installed it. If you don't see the update available yet, please try again in a few hours. 
If the issue persists after the update, please let us know over here. 

[Alison.s.mac]

Hi there,

My Fitbit still isn't showing my cardio load and doesn't describe there
being an update available to resolve this.

Please can you help?

Thanks,

Alison

[MarioSFitbit]

Hi @Alison.s.mac and warm welcome to the forums. 

I appreciate your message, and I'm sorry to hear that your Fitbit is still not showing your cardio load. 

Could you please confirm if you already tried to manually sync your device? 

Fitbit devices

1. With your device nearby, open the Fitbit app and tap the Today tab.
2. Tap and hold on the screen and pull down.

Or use the Sync Now option:

1. From the Today tab, tap Devices > device image.
2. Tap Sync Now.

[Alison.s.mac]

Hi Mario,

I have tried this, the device has been synced but it is my target cardio
load not showing apologies not my cardio load.

Do you know how to fix this?

Thanks,

Alison

[TimGUK]

Hi Mario,

My Fitbit app has developed exactly the same problem during the last 6 days. I've got a charge 6 (214.24 firmware) and the 4.49 version of the app on an iPhone 13. It has worked fine for the last year (very occasionally it have told me that there is no target and I've assumed it was missing some data for the last day or something). It has now been stopped for 6 days for no apparent reason. I deleted and reinstalled the app and have manually synched the device but nothing seems to work. Any ideas? Very frustrating especially as I'm currently on holiday doing a lot of cycling and am trying to get my training right.

[666888]

It’s not fixed. So how do I fix it?

[steve4776]

Thank you @JuanFitbit for this update, however I still do not have a cardio load target. It says "no target" on the Cardio Load tile of my Today screen, Apple iOS. I've been patiently waiting for a fix to this for several months, can you please help? 

Thank you, 

Steve

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Thank you Hootdini for sharing this. I tried following all of these steps, and even hopped on one foot while tapping my head and rubbing my stomach for good measure, but it still says no target for me :(.  I am quickly losing faith

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Moderator edit - merged messages

[steve4776]

@MarioSFitbit thank you for your private message.  It may seem like it was a duplicate message, but it was not....there have been multiple messages from Admin on this thread that the issue has been fixed with a new app update, or by manually synching, however I am still continually having this issue, and have been for months.  I will try again to post to the group to make it clear that it is a new response to a new message about the issue being fixed when it isn't, in the meantime can you please assist me with my "no target" cardio load issue? 

Much appreciated,

Steve 

[Hootdini]

Having deleted app, rebooted phone and reinstalled app I got the Cardio Load Target to work a few weeks ago and all was well until yesterday when it disappeared again and no amount of rebooting or reinstalling apps can make it reappear. 
Come on Fitbit - why does this keep happening? You must know what is causing the issue and be able to apply a fix. Surely. My wife has none of these issues with her Apple Watch!!

[Fitnzor]

Hello. Cardio load stopped working for me as well this morning. Tried to reinstall the app without any luck. Any ideas please?

[NewbieNov22]

My Fitbit App is also not showing any target load on the graph or on the cardio load tile, under the load figure. Neither of these have ever worked for me since the cardio load feature was introduced. 

I have, sporadically, received a ‘morning message, telling me my cardio load feature- but even when it appears sometimes it disappears before I can note it down and then I can’t access it again. I wear my Fitbit all the time and it always has up to date data. It does record a cardio load achieved figure each day, during the day.

This is driving me potty. I have the latest app update, and have deleted and reinstalled. I’ve tried all the other suggested fixes to no avail. Please help.

[Rigelbelt]

I had the same issue “No target load”. I switched my account to google and then it worked. I now see my own google icon at the top right corner. 

[martinbzz99]

The fact is that it has not been fixed/answered. The issue persists for many of us, just some, like me are fed up with raising the issue and cardio load target still not appearing (the range still appears most of the time). I know that I could transfer to google - which seems to help others most of the time, but not all the time, but I object to being obliged to do so. Since my last message both my wife’s and my cardio load targets have not worked i.e. for months. In the past week it has got still more ‘entertaining’ with my load ranges swapping between having to do a marathon and then being told I am overtraining (I did not do the marathon!) and to take it easy. The fun is compounded by my loads not transferring from watch to app correctly after a run such that I am being told that my average heart rate whilst running was 53 (if only!) and being given next to no cardio load credit as a result. If I check my heart rate logging this shows that I did actually run and get my heart rate up pretty high. So all in all, a bit of a nonsense. I will just continue to use my Fitbit as a very basic and quite inaccurate exercise recording device as frankly little else on it can be relied upon. Bit of a shame given that I have been a keen user for years. Cheers

[NewbieNov22]

Hi there Rigebelt,

Thanks for this. It also started working for me when I switched my account over to Google. Not overly happy to have been forced to move more stuff over to Google but, hey ho, I’m very grateful that you’ve given me a solution!