help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text/Phone Notifications Not Working With Samsung S8+

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-10-2017 20:32

‎10-10-2017 20:32

My Blaze is tracking steps, etc to my Samsung S8+, but it won't receive text/phone notifications. I've tried to research this and I see that it was a problem last spring when the S8+ was not a supported phone, but it is now on the supported list. I bought it primarily because I could get my notifications on it while I work, so this is really frustrating. I have contacted support and they sent me a new Blaze, but it doesn't work either. I've tried to connect it to the iPhone of a friend who also has a Blaze and it works just fine. Can anyone shed some light? 😞

Best Answer
0 Votes
8 REPLIES 8

‎10-10-2017 22:08

‎10-10-2017 22:08

I have the same exact phone, same exact problem.  Idk what to do!

Best Answer
0 Votes

‎10-11-2017 05:33

‎10-11-2017 05:33

My blaze was working over the weekend, been receiving notifications then boom! Lol! It stopped working again after I updated my s8. I am sooo close to getting a Samsung smartwatch and get rid of this blaze.

Best Answer
0 Votes

‎01-01-2018 18:05

‎01-01-2018 18:05

My Fitbit, works just fine on the Samsung Galaxy s8

Best Answer
0 Votes

‎01-01-2018 18:08

‎01-01-2018 18:08

My Fitbit works just fine on my Galaxy s8

Best Answer
0 Votes

‎01-01-2018 18:14

‎01-01-2018 18:14

Started working last month. Took them a while!

@JennLove wrote:

My Blaze is tracking steps, etc to my Samsung S8+, but it won't receive text/phone notifications. I've tried to research this and I see that it was a problem last spring when the S8+ was not a supported phone, but it is now on the supported list. I bought it primarily because I could get my notifications on it while I work, so this is really frustrating. I have contacted support and they sent me a new Blaze, but it doesn't work either. I've tried to connect it to the iPhone of a friend who also has a Blaze and it works just fine. Can anyone shed some light? 😞

 

Best Answer
0 Votes

‎01-01-2018 18:19

In response to JennLove

‎01-01-2018 18:19

Do you know if it works with the Samsung connect app. It's showing the
watch paired...

Joe

Sent from Gmail on Android
Best Answer
0 Votes

‎01-01-2018 18:22

In response to SunsetRunner

‎01-01-2018 18:22

Sorry, not sure. Don't use Samsung Connect.
Best Answer
0 Votes

‎01-29-2018 00:32

In response to JennLove

‎01-29-2018 00:32

Oh and don't ever!  It too 3 apps to connect it funny.  Battery wasn't too 45% just over night.... While my Fitbit was at 99% full!

Best Answer
0 Votes