help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Text messages not showing on fitbit

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-04-2018 17:35

‎11-04-2018 17:35

I have a Samsung Galaxy S8 and it is hit and miss when my texts show up on my Fitbit. What do I need to do? I've checked all settings, restarted phone, turned bluetooth off/on...

Best Answer
1 REPLY 1

‎11-05-2018 06:38

‎11-05-2018 06:38

Welcome to the  Forums @TeacherMaria.

 

Thanks for trying all of those steps to get the texts to work correctly before posting in here.

 

I'd like to ask some questions to better understand the situation:

  • What messaging app are you using? Is it the default one for the phone?
  • Did you make sure that all of the permissions are enabled on the phone's notifications settings? If not, please do check  on that.
  • Check the settings for the messaging app and make sure that the option to preview the messages is turned on.

In the meantime you could try going through these steps. They should definitely help out.

 

Look forward to your reply.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes