07-14-2016
07:04
- last edited on
07-18-2016
05:08
by
AlejandraFitbit
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07-14-2016
07:04
- last edited on
07-18-2016
05:08
by
AlejandraFitbit
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Last month I updated my Samsung galaxy S5 OS to the marshmallow 6.0...Since doing this I don’t receive text notifications on my Surge display. But I do still receive call notifications. i have deleted and readded everything. Any suggestions? I have checked with fitbit support but they could not help me resolve it.
Moderator edit: Subject for clarity

07-18-2016 05:07
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07-18-2016 05:07
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Welcome to the Community @BGC910. Thanks for troubleshooting this issue by yourself. I would like to know if you keep having problems receiving texts notifications? If you do, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications post.
I hope this helps, let me know the outcome.

07-19-2016 09:16
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07-19-2016 09:16
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thanks i have tried all the steps listed as well as contacted fitbit support but nothing has resolved the issue. Is there a known issue with the marshmallow update?

09-09-2016 08:44
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