The redesigned Android Fitbit app is rolling out!

[LizzyFitbit]

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

[Stillworking]

No you are not the only one. I am strugglinh with the white screens....I am 75...have had a fitbit for many years and wear it all the time. I pay attention to my heart rate and my ranges. I also do multiple exercises in a day and want to see them all. It is a disappointment.

[Donnagr69]

That's really good advice. Wish I'd known

[Donnagr69]

Yeah. Me too, exact same. I've stopped looking and my amazfit arrives tomorrow! 

[Victamon]

@Stillworking

I agree that the white background should get changed. And the info on homescreen could be made a lil smaller. But the day's activities are still easy to access, chronologically otdered, and easy to select past calendar-weeks.

[PawelB]

Where is battery status ??????

How come it is not available ????

[LewW]

I agree with you, plus sometimes when looking at my daily stats for the day after syncing, I use to always check out my battery level so I didn't have to use my battery on my device. Just easier because it's what I'm used to. 🙂

[KOHM50]

I'm also in my 70s and started using Fitbit three years ago when I decided to exercise and loose weight. I ended up needing open heart surgery and was great surgical candidate as I had been exercising for 3 years.  I too, track my heart rate, so this new version is a real FAIL!  I hope this flood of negative response will be notice by those who made this awful decision.  It would be nice if they let us roll back. I am not optimistic that will happen

[djh17]

Exactly the reason I’m here! Would love to be able to revert! 

[Tonyzapien]

The new app update is horrible

[PhilTDF]

The battery level percentage has now gone. Very bad error and a retrograde step. Fitbit, please recode this in. 

[rcfoulk]

Actually, we're not stuck with it.  Rather than considering the Charge 6 there's a largely identical Garmin unit in terms of size and functionality as well as other contenders that have been noted in response to this abortive attempt at an update.  I do think the goal for Google is to harvest the best features of Fitbit and cobble it up otherwise to drive consumers to their Pixel product.  That will never happen for us and I suspect most of the other unhappy over this thing.  There's really no reason why they couldn't make a frozen version of the last 3.x version in the Play Store that users could opt to install over this poorly designed and executed product that looks as though someone's grade schooler built it with a free online app builder.

Honestly, I believe you're the only person posting here that finds anything improved by this clownish UI.

And then there are the many who don't use "premium," and given the experience with how Google trashed the application I doubt that many will be inclined to sign up, rather they'll put the money towards a different, non-Google affiliated product.

[mata]

The issue with the update that is FAR more serious than design changes is WHY the app now needs Background Location permissions set to All The Time. The app and fitbit will no longer sync without this permission and there is no possible reason it shouldn't work as before - only while-in-use. The only possible reason is spyware and targeted location-based advertising. Fitbit really needs to explain and justify this honestly.

Running Background Location all the time is battery draining and it's a serious privacy issue that should frankly be illegal. Wouldn't be surprised if it is illegal in the EU. Fitbit REALLY needs to roll this back.

Having worked on plenty of UI/UX teams I know how customer complaints about design decisions are inevitably dismissed as "users always hate change" and "they'll get used to it", and are therefore futile. 

[rcfoulk]

It's that default screen that's really important to most folks and it's been completely hosed.

[KOHM50]

I agree they will say "give them time and they will get used to it and stop complaining."

We need to keep these messages coming to let them know how extremely upset their users are. Clearly they do not understand their app and how people use it.

They must be all couch potatoes sitting around a board room

[mata]

The permission requirements after the update are unjustifiable. Done with Fitbit. Google killed it.

[JohnDough]

@Saille412 

There has already been a newer version 4.0.1 released to fix some things.

The screen shots shown are 4.0.0.

This gives some hope that there will be a newer version soon, that fixes the glaring mistakes.

Someone upstairs probably looked at 4.0.0 and yelled WTF.

@Stillworking 

To see all of your exercises, tap the "Exercise days" card. Already was explained earlier in this thread.

[rcfoulk]

I was almost breathless in anticipation, but doing that yielded the same disastrous UI.  The only version in the Play Store is 4.x.

Google "fixed" that workaround. Doing this as of 9/30 yields the same piece of crap app.

[JohnDough]

The first time that I looked at the new app, I had a bit of a fit myself.

[rcfoulk]

The point isn't that you can possibly plow through this screwed up UI and find something, it's that there's nothing intuitive about it.  And there are indeed features that have been removed with the battery charge level, mentioned repeatedly in these outraged posts, being the low-hanging example.  There is zero to like about this not-at-all "improved" application.  And that not liking violates the trust Fitbit built with so many over the years and will result in a migration to other, definitely not Pixel, products.

[Victamon]

Mine currently ver № is 4.00.1 (⊏ Version 4.00.1.fitbit‑mobile‑ 40079081 ‑568329945), and honestly I don't find it as abhorrent as other ver4.᠁ Android❲⩕iOS❳ app users persons have as yet becried. But clearly it needs some tweaks, such as present(most‑recent)  charge battery indicator (precise to integer percentage, like it had displayed in ver3).p