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The redesigned Android Fitbit app is rolling out!

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‎09-19-2023 13:03 - edited ‎03-20-2024 13:00

‎09-19-2023 13:03 - edited ‎03-20-2024 13:00

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!


LizzyFitbit_2-1695145726394.png

Best Answer
1,339 REPLIES 1,339

‎10-03-2023 10:48

In response to sorchatoogood

‎10-03-2023 10:48

Battery level at 70 percent on the watch and the icon there looks like 70 percent, but, on the app the icon looks like 33 percent.

Useless ☹️

Best Answer

‎10-03-2023 11:35

In response to acidtest

‎10-03-2023 11:35

The new app is dull, cluttered and no longer fun. Causes me to use it less. Should’ve been a beta, open for comment. Haven’t yet found any feature that feels like an improvement. Trying to think positive thoughts though…

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‎10-03-2023 11:44 - edited ‎10-03-2023 11:48

‎10-03-2023 11:44 - edited ‎10-03-2023 11:48

@Madheaduk interesting. I love how they say 'the Today tab makes it easy to check your goals, metrics and motivation ALL IN ONE PLACE!!!!' then proceeds to show a screenshot of someone literally scrolling through about 30 screens to see all the basic info! I don't want to laugh about this but really?!!!! There is something weird going on here!

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‎10-03-2023 11:44 - edited ‎10-03-2023 11:45

In response to Gr4ndp4

‎10-03-2023 11:44 - edited ‎10-03-2023 11:45

This is all sounds great, I'm on an iPhone and on my today page swiping to the bottom - I don't have Customize anywhere!!  I really don't like to look on my today page - I don't want my calories burned to be the primary icon!  New update doesn't seem great at all.

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‎10-03-2023 11:53

‎10-03-2023 11:53

Can we have Android Fitbit app 4.00.2 rolled out as fast as possible that has all the functionality of Fitbit v3.90 and that looks nothing like Fitbit app 4.00.1 please?

Best Answer

‎10-03-2023 12:03

‎10-03-2023 12:03

The new home screen is terrible. Did anyone else experience this change after updating the app

Screenshot_20231003_132621.jpg

 

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‎10-03-2023 12:11

In response to acidtest

‎10-03-2023 12:11

Aspire3 user. Old version detected and tracked my elliptical use. New version doesn't recognize I'm doing ANYTHING during my 30 minute routine. Digging around auto-detect section suggests it only works when hanging on to fixed bars, not when using moving arms. REALLY? You took away that option with an 'upgrade'? Please give me back what I had before 😞

Best Answer

‎10-03-2023 12:23

In response to acidtest

‎10-03-2023 12:23

Don't like it at all. Now it takes me forever to find what I'm looking for. What was the improvement? Also it keeps saying that it's not tracking my steps, but it is tracking my steps. Wtf!

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‎10-03-2023 12:42

In response to acidtest

‎10-03-2023 12:42

I have premium. It's still a **ahem**show.
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‎10-03-2023 13:03

In response to TrGibson

‎10-03-2023 13:03

Since New version, it's note possible to set in swimming activity correctly .

  • Distance can only be set in kilometers. That's a non sense.
  • If a kilometer is set, then 1000km is registered. Nice for personal performance 🤣
  • French translation is missing.

All this was perfect before. Give the previous version back!

 

Best Answer

‎10-03-2023 13:50 - last edited on ‎10-11-2023 18:49 by Fitbit Moderator

In response to EastsideClay

‎10-03-2023 13:50 - last edited on ‎10-11-2023 18:49 by Fitbit Moderator

Please change the front screen back. I am no fan of it and feel like changing to a different product as you changed something not broken

 

Moderator edit: clarified subject.

Best Answer

‎10-03-2023 13:56

‎10-03-2023 13:56

Just tried to email Fitbit support via the email listed in the app store information and immediately received a bounce back email informing me that Fitbit doesn't support email customer service. Surprise surprise 🙄. Why is the email in the app store? 🤔  

Taking recommendations for a different tracker if anyone has any. 

 

Best Answer

‎10-03-2023 15:07

‎10-03-2023 15:07

Sucks. The ADD generation strikes again. Why change what's working?

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‎10-03-2023 15:11

‎10-03-2023 15:11

I don't like it. The icons on the landing page far too large. The interface is not user friendly. Whereas before the tiles were able to be moved separately where you wanted them placed..I am now unable to do that and have tiles that I don't want showing in the order that they are. Not a fan. Can add my data as easily as i did before either. One to many clicks or scrolling. You are definitely going to lose customers. 

Best Answer

‎10-03-2023 15:47

‎10-03-2023 15:47

New app update is HORRIBLE!! PLEASE LET ME CHANGE IT BACK!!! I love my Fitbit and this new format is stupid and makes me hate it!

Best Answer

‎10-03-2023 15:47

In response to Smileysmee

‎10-03-2023 15:47

It is like it was designed for older people, large print and generic 

Best Answer

‎10-03-2023 15:49

‎10-03-2023 15:49

Not good, please go back or do something, or it is good by

Best Answer

‎10-03-2023 15:51

In response to calorini62

‎10-03-2023 15:51

I absolutely agree with you.
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‎10-03-2023 15:53 - last edited on ‎10-11-2023 11:38 by Fitbit Moderator

In response to -Linda-

‎10-03-2023 15:53 - last edited on ‎10-11-2023 11:38 by Fitbit Moderator

If they plan to drop Fitbit by 2025, let’s just make it 2023!!!!!, pass the word

Yes you can tell by their ranking, I have gotten two emails, both say they pulled my post because it meet the criteria, all I did was compare them to another company that did something that went wrong 

Best Answer

‎10-03-2023 16:06

‎10-03-2023 16:06

New app is a serious downgrade. Can no longer do one of the most useful things, which is to look at my heart rate after a workout (for the workout period), and get max and ave HR. Very disappointed. 

Best Answer