09-19-2023 13:03 - edited 03-20-2024 13:00
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09-19-2023 13:03 - edited 03-20-2024 13:00
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Hello everyone!
I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.
Check out our latest blog for how to get the most out of the new app.
Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.
Happy stepping!
10-28-2023 05:42
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SunsetRunner
10-28-2023 05:42
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Check your phone's settings, and check the play store for an auto update setting.
I know Google added one to the Play store. It's under the 3 dots next to the search bar at the top of page, when you go to the Fitbit app page.
If either is on, you're getting the update.
10-28-2023 11:52
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10-28-2023 11:52
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Hi all, probably best to post in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums along with the other unhappy users where you will see more fully the issues.
Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version to anywhere near how the previous version was.
Author | ch, passion for improvement.
10-28-2023 11:55
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10-28-2023 11:55
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Hi @EB1354 - you can see these and other issues with the new app in posts in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums.
Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version to anywhere near how the previous version was.
Author | ch, passion for improvement.

10-28-2023 12:00
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10-28-2023 12:00
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This is utterly inacceptable. Google, we know you are the almighty corporation, and you care for us a little bit less than the last year's snowfall statistics in the Sahara, but still you surely do not exist in a vacuum.
Your contempt for your users is really mind-boggling.
I am so terribly sorry to ever buy a product of yours.
Never again.
10-28-2023 12:20
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10-28-2023 12:20
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Sent from my iPhone
10-28-2023 15:12
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10-28-2023 15:12
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Unbelievably, I installed the 'old' but better Fitbit app. Unchecked 'Enable auto-update". Got the new Fitbit app anyway. So Google AND Fitbit are screwing their clients!
10-28-2023 16:19
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10-28-2023 16:19
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Ah yes, you need to uncheck that but you need to also uncheck the overall update apps as well.
10-28-2023 17:36
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10-28-2023 17:36
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Sent from my iPad
10-29-2023 05:20
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10-29-2023 05:20
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Awful update! Really regret doing it. Another prime example of why never to do an updated. It looks like a user interface for 3 year olds. Who hires these people?
10-29-2023 05:49
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10-29-2023 05:49
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The user interface is awful, but have noticed the broken functions, like food intake logging and Strava sync? This is what elevates this app from terrible to unusable.
10-29-2023 16:43
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10-29-2023 16:43
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Because the new app stinks. It installed by itself on my phone and wiped my entire history, and now it does not show the maps anymore. I went out on a run today, made sure my Charge 5 had GPS active, came back, synced my Charge 5, and NOTHING. No map no nothing. Just a bunch of heartrate statistics which are absolutely worthless without the map.
I suppose they moved the mapping into the paid premium app. Bye by fitbit I'll never buy another one of your products.
10-29-2023 16:55
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10-29-2023 16:55
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The fitbit app in Google store lacks the 3 dots. Other apps in Play Store do have the 3 dots
10-29-2023 17:15
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10-29-2023 17:15
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It's terrible, I just canceled my premier subscription. It's like they went back in time and used a first generation. Harder to use, less information, very disappointing.
10-29-2023 17:59
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10-29-2023 17:59
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You would think Fitbit would want to go back to what actually worked for their customers. But I'm guessing they got a huge amount of money from google and bye bye to Fitbit customers.
10-30-2023 05:44
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SunsetRunner
10-30-2023 05:44
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Yeah, you could say Fitbit got a lot of money from Google.
Google bought Fitbit back in 2019 for a little over 2 billion dollars.
There is no Fitbit.
Fitbit is Google.
10-30-2023 05:52
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10-30-2023 05:52
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Joan Boyle
10-30-2023 06:24
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10-30-2023 06:24
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Well we got our answer. Fitbit bye bye 👋👋
10-30-2023 07:53
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10-30-2023 07:53
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@TedMittelstaedt I just blocked all automatic updates on my phone. Then just select from the ones available when notified. My fitbit app version is several behind the latest one. I just don't update it.
10-30-2023 08:10
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10-30-2023 08:10
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10-30-2023 13:03
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SunsetRunner
10-30-2023 13:03
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You are absolutely right there Lordgarion. I am really sad.
