The redesigned Android Fitbit app is rolling out!

[LizzyFitbit]

Hello everyone!

I would like to announce that the redesigned Fitbit app starts rolling out today! This new app will help you reach your goals, and bring the health and wellness information right on hand.

Check out our latest blog for how to get the most out of the new app. 

Note: Please be patient if you don't see the update right away, as it will take some time to roll out completely.

Happy stepping!

[SunsetRunner]

Check your phone's settings, and check the play store for an auto update setting.

I know Google added one to the Play store. It's under the 3 dots next to the search bar at the top of page, when you go to the Fitbit app page.

If either is on, you're getting the update.

[Guy_]

Hi all, probably best to post in "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums along with the other unhappy users where you will see more fully the issues.

Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version to anywhere near how the previous version was.

[Guy_]

Hi @EB1354 - you can see these and other issues with the new app in posts in  "The redesigned Fitbit app is rolling out!" topic in the appropriate iOS or Android app forums.

Unfortunately it would seem likely you are stuck with this version officially. Though there may be some tweaks over time already mentioned there. This could take months to get this test version to anywhere near how the previous version was.

[bluevoodooiv]

This is utterly inacceptable. Google, we know you are the almighty corporation, and you care for us a little bit less than the last year's snowfall statistics in the Sahara, but still you surely do not exist in a vacuum.

Your contempt for your users is really mind-boggling.

I am so terribly sorry to ever buy a product of yours.

Never again.

[EB1354]

Very dissatisfied. New app should have had more thorough testing to find these issues before rolling out the app. It is very unsatisfactory and telling users that they just have to deal without it functioning for extended time prior to fixing the issues is unacceptable. Fitbit will be losing many long term users due to this mess. Poor business decision to just tell users to just live with your poor tech decisions rather than assuring a quick resolution to the many problems in this app.

Sent from my iPhone

[RunKatana]

Unbelievably, I installed the 'old' but better Fitbit app. Unchecked 'Enable auto-update". Got the new Fitbit  app anyway. So Google AND Fitbit are screwing their clients!

[SimonTournay]

Ah yes, you need to uncheck that but you need to also uncheck the overall update apps as well. 

[Richytires]

I agree...now my steps are shown by the hour,not every 15 minutes.Why does my page need to show more workouts,show advertisements on separate pages. Why can’t I move my zone min & icon off of the front page ? NO DOUPT You messed up a good thing !

Sent from my iPad

[Daggermtb]

Awful update! Really regret doing it. Another prime example of why never to do an updated. It looks like a user interface for 3 year olds. Who hires these people?

[bluevoodooiv]

The user interface is awful, but have noticed the broken functions, like food intake logging and Strava sync? This is what elevates this app from terrible to unusable.

[TedMittelstaedt]

Because the new app stinks.   It installed by itself on my phone and wiped my entire history, and now it does not show the maps anymore.  I went out on a run today, made sure my Charge 5 had GPS active, came back, synced my Charge 5, and NOTHING.  No map no nothing.  Just a bunch of heartrate statistics which are absolutely worthless without the map.

I suppose they moved the mapping into the paid premium app.  Bye by fitbit I'll never buy another one of your products.

[TedMittelstaedt]

The fitbit app in Google store lacks the 3 dots.  Other apps in Play Store do have the 3 dots

[PghJenn]

It's terrible, I just canceled my premier subscription.  It's like they went back in time and used a first generation. Harder to use, less information,  very disappointing. 

[Debloo]

You would think Fitbit would want to go back to what actually worked for their customers. But I'm guessing they got a huge amount of money from google and bye bye to Fitbit customers.

[SunsetRunner]

Yeah, you could say Fitbit got a lot of money from Google.

Google bought Fitbit back in 2019 for a little over 2 billion dollars.

There is no Fitbit.

Fitbit is Google.

[Stillworking]

Yep!

Joan Boyle

[Debloo]

Well we got our answer. Fitbit bye bye 👋👋

[Lilbiddy]

@TedMittelstaedt I just blocked all automatic updates on my phone. Then just select from the ones available when notified. My fitbit app version is several behind the latest one. I just don't update it. 

[TrGibson]

Yes. I did that too. It updated anyway.

[SunsetRunner]

You are absolutely right there Lordgarion. I am really sad.