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The sleep part of the app is no longer showing on my Galaxy S4.

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‎01-18-2019 10:39

‎01-18-2019 10:39

The sleep part of the app is no longer showing on my Samsung Galaxy S4 app.  Not even as an option.  This morning it had me reset my password which I did. Earlier the dashboard looked different but after resetting password the dashboard appears as before...just no sleep info!!  I need the sleep info back please!!!!!!

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4 REPLIES 4

‎01-20-2019 08:17

‎01-20-2019 08:17

@hockeybee Welcome! It's nice to have you on board! Sorry to hear that your can't see the water tile. Go to the bottom of the screen on your Fitbit app and look for the edit option. Tap it and see if you can re-add the water tile. If this does doesn't work then please log out from the app, restart your phone and log back in.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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0 Votes

‎01-20-2019 10:59

In response to AlvaroFitbit

‎01-20-2019 10:59

Well first off, my water tile is not the problem.THERE IS NO SLEEP TILE.



Did as you suggested.logged out of the app.turned off my phone and logged in
again. Still no SLEEP tile. Does not show under the EDIT or DASHBOARD as
being available to add either.

Now what?



hockeybee
Best Answer

‎01-20-2019 14:35

In response to AlvaroFitbit

‎01-20-2019 14:35

Hello @AlvaroFitbit, you are doing nothing for your credibility or fitbit when you are obviously not reading the messages with any care or checking the replies you're sending out. 

Poor show man.

Best Answer

‎01-26-2019 08:27

‎01-26-2019 08:27

After posting over a week ago, I still have not received any solution to this question!  I want the SLEEP part of my app back on my Samsung Galaxy S4.  This was one of the main reasons I bought an Ionic...otherwise I would have purchased something cheaper.

Do you have any live support?!?!?!

Best Answer