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Total running distance

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‎04-22-2020 01:14

‎04-22-2020 01:14

I have recently changed from iPhone 7 to Huawei p30. On my iPhone when I logged my running activity I was able to see the total amount of miles I have ran in a month/week however my Huawei it is only showing  the total miles that include all activity  (like walking to the fridge and back) is there a way I can see only my total miles from running activity? I have fitbit inspire HR

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‎05-05-2020 19:17

‎05-05-2020 19:17

Hi @SunsetRunner, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know when was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
  6. Login using your account credentials.

 

Keep me posted and let me know if you have any additional questions. 

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0 Votes

‎05-10-2020 06:57

In response to RicardoFitbit

‎05-10-2020 06:57

Hello,

 

I'm not sure this is an issue but a missing feature. 

 

The app collects all the data, just looking for a daily/weekly/monthly tally of miles/KM completed when running

 

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