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Tracker not found error

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‎01-19-2016 09:03 - last edited on ‎01-19-2016 14:37 by Moderator Alum

‎01-19-2016 09:03 - last edited on ‎01-19-2016 14:37 by Moderator Alum

Looks like the solution was temporary. Today, I'm getting the "tracker not found" message again on my Galaxy S4. Everything was fine until the 2.17 app update. Fortunately, syncing from my laptop works OK.

 

Moderator edit: edited title for clarity

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61 REPLIES 61

‎06-24-2018 18:36

In response to Wizegeezer

‎06-24-2018 18:36

Thank you very much @Wizegeezer for sharing! This solved my issue indeed.

 

I had also tried shutting down and restarting the Bluetooth on my phone but hadn't tried the sequence you described.

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‎06-25-2018 02:18

In response to Tooom17

‎06-25-2018 02:18

well i still have´t solved the problem of "tracker not found" and have had no help what so ever.

My recommendation to everyone i meet and who asks is that they should stear well clear of anything to do with this inferior product. what a total waste of money.

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