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Tracker not found

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‎05-29-2016 13:54

‎05-29-2016 13:54

I have a fitbit Surge and for the last week it will not sync to my Samsung Galaxy 6. It continues to say that the tracker is not found. The app is up to date and Bluetooth is on.
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‎05-30-2016 05:52 - edited ‎05-30-2016 05:52

‎05-30-2016 05:52 - edited ‎05-30-2016 05:52

Welcome to our Community @Ajhaas! Thanks for stopping by! Man HappyI'd like to know if your Internet connection is working properly? If it is, try restarting your tracker by following the steps I provided here and then make sure to follow the process provided by me in this thread.

 

Hope this helps, let me know how it goes! Man Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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