Transcription Error when replying a text

[McCray]

When replying to a text it shows transcription errors.

Moderator edit: updated subject for clarity

[LizzyFitbit]

Hi @McCray. Welcome to the forums!

Thanks for sharing details about your watch's behavior when replying a text. Just to confirm, may I know if you have a Versa 2? I'm asking this as this error message seems to be related to the voice reply feature that is included only in this specific Fitbit model. If you have the Versa 2 please verify the language selected is correct by tapping on Reply > Microphone icon > Languages. You can also change it by taping on the 3 dots icon next to Languages and select a different language.

Please give it a try and keep me posted.

[TheUnholy1]

I have done this but still displays an error. 

I wonder if I should just reset the Fitbit????

[RicardoFitbit]

Hi @TheUnholy1, welcome to the Community Forums!

Thanks for trying some troubleshooting steps before to posting over here. To restart your device, please follow the steps that are specified on our help article: How do I restart my Fitbit device? and let me know if the issue persists.

Keep me posted.