help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Trophies

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-04-2016 08:05

‎06-04-2016 08:05

On the trophy app on my smartphone the trophies have a padlock at the side and I can't access it at all. Why ?
Barbara
Best Answer
63 REPLIES 63

‎03-09-2018 08:57

In response to Micha510

‎03-09-2018 08:57

Also, thanks so much for your help! Much appreciated! I would have never guessed that, lol. 


Sent from Dana, c/o Premier Painting
Best Answer
0 Votes

‎03-09-2018 09:00

In response to DanaG1976

‎03-09-2018 09:00

No problem. I never received a response from my inquiry. I had to figure it
out on my own through trail & error.
Good luck
Best Answer
0 Votes

‎03-14-2018 06:16

In response to Micha510

‎03-14-2018 06:16

Hello everyone! My apologies if you haven't seen any response from a moderator lately and I'm sorry you never received a response @Micha510.

 

Since badges and trophies are a different category, it is require to create a challenge to unlock the trophies section on your Fitbit app. You can earn trophies by coming in first place in a challenge or completing your goal. You can also earn trophies for achieving a personal best in a challenge or for achieving your step goal for each day of the challenge.

 

Glad to see you found a solution and keep me posted if you have other concerns.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

Best Answer

‎10-20-2021 14:40

In response to Bumkins

‎10-20-2021 14:40

It's now 2021 and I'm trying to find a solution.

Best Answer
0 Votes