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Unable to set up Mobiletrack on S8+ North America

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‎05-23-2018 07:25

‎05-23-2018 07:25

I am still not seeing the Mobiletrack when I try to add a device on my Samsung S8+. This would be highly convenient if I forgot my Fitbit that day or it was dead. It says online that the S8+ is supported. 

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‎05-23-2018 11:40

‎05-23-2018 11:40

Hi, @Matt-75034! I just checked the compatibility page and mobile track is unfortunately not listed for your phone. You do, however, have mobile run, which can track a specific activity.

MakMak | Community Council

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3 REPLIES 3

‎05-23-2018 11:40

‎05-23-2018 11:40

Hi, @Matt-75034! I just checked the compatibility page and mobile track is unfortunately not listed for your phone. You do, however, have mobile run, which can track a specific activity.

MakMak | Community Council

If you find a response useful, please mark it as a solution to help others.

Check out the Lifestyle Forums for ways to get more active!

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‎06-26-2018 14:22

In response to MakMak

‎06-26-2018 14:22

When is someone going to fix Mobiletrack for my S8 Plus? 

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‎07-03-2018 08:48

In response to MakMak

‎07-03-2018 08:48

It just started working today after the latest update   Finally ! 😁 

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