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Unable to sync Charge 3

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‎06-05-2020 07:05 - last edited on ‎06-05-2020 17:53 by Fitbit Moderator

‎06-05-2020 07:05 - last edited on ‎06-05-2020 17:53 by Fitbit Moderator

 

I can't sync my watch. I've tried everything but nothing helps

 

Moderator Edit: Clarified subject

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‎06-05-2020 17:53 - last edited on ‎09-10-2025 10:40 by Fitbit Moderator

‎06-05-2020 17:53 - last edited on ‎09-10-2025 10:40 by Fitbit Moderator

Hello @weps, welcome to the Community Forums!

Thanks for your post and for trying some steps before posting. To resolve this situation, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Android mobile device that's preventing the syncing procedure to be completed.

Then, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

Keep me posted, I'll be around if you need anything else.

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