You will lose active data my Ionic was locked it wouldn’t unlock it kept saying no network no WiFi I tried rebooting my iPhone it still wouldn’t work I uninstalled and reinstalled I had 40,392 steps 3,323 calories 16.84 miles 9 active minutes I called Fitbit this morning representative told me if I uninstall you will loose data all I lost is active minutes it’s depressing all the hard work and can’t recover your data seems like I would of lost everything now it’s working fine
Best AnswerJust uninstalled app and redownloded it. Not able to connect my alta hr to Samsung Galaxy A70 plus lost all my data apart from some **ahem** that's not required. The dash looks completely weird where you can not add health tiles etc. So disappointed with this crap.
Please help me. I love my fit, but it won’t show me how many steps I have taken. I have always just went to fibit app that I have on my IPad and phone. Will not show this now. What must I do
Best AnswerHi I just updated the Fitbit app and now the screen is all white. I restarted my phone, turned off Bluetooth and turned it back on and it’s still only showing a white sceen. No idea what to do.
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