help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Updated App 5/3/16

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-05-2016 03:56

‎05-05-2016 03:56

Ever since I updated my application yesterday it won't sync. I have already uninstalled and reinstalled the app. Turned off Bluetooth and restarted phone turned Bluetooth on. Still nothing.Any suggestions?
Best Answer
1 REPLY 1

‎05-05-2016 04:24

‎05-05-2016 04:24

+1 for me also please. 

Worked fine, albeit a little slow, and battery draining before, but now no sync at all, as mentioned by Alira09. 

Even tried deleting device from the app and reinstalling, also restarting my Surge. 

However it does work via the Windows App, so this is very definately an Fitbit Android thing. 

Best Answer
0 Votes