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Versa 2 not updating the time

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‎10-29-2021 17:59 - last edited on ‎10-31-2021 07:47 by Fitbit Moderator

‎10-29-2021 17:59 - last edited on ‎10-31-2021 07:47 by Fitbit Moderator

I can't change the time, I have done all the suggestions, even un paired then re paired my watch its currently on auto time change in settings. 

Its actually a pain in the a*** that a smart watch when sync'd doesn't change 11:30am on my phone, 12:00 on my watch. 

I'm on a Android. Help! 

 

 

Moderator Edit: Clarified subject

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‎10-31-2021 07:51

‎10-31-2021 07:51

@Huxsal Welcome to the Community Forums. 

 

Thanks for taking the time to share what you've experienced with your Fitbit device and for all the troubleshooting that you have tried so far. I understand that this can be very frustrating. If you haven't done so, I'd suggest trying the following: 

 

  • In the Fitbit app, tap the Today tab then your profile picture and then find App Settings
  • Tap Time zone and then turn off the Set Automatically option.
  • After 10 seconds turn on the "Set Automatically" option again and input the right time zone and sync.

On a side note, I've moved your post to the Android App board to keep our forums organized.

 

Hope this helps. 

Cindy|Community Moderator| Did you find my post helpful? Vote for it or mark it as a Solution!
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