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Versa 2 won't connect to Bluetooth or sync

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‎10-26-2022 06:15

‎10-26-2022 06:15

Keeps telling me that my Fitbit is not connected to my Bluetooth and my phone won't connect to my Fitbit trying to figure out why and what's wrong with it

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1 REPLY 1

‎10-26-2022 14:28

‎10-26-2022 14:28

Try:

  • Log out of the Fitbit app
  • Close the app and clear the app cache
  • In the mobile device's bluetooth setting, delete the Fitbit from the known devices
  • Turn off the mobile device's bluetooth
  • Restart your Versa 2
  • Turn on your mobile device's bluetooth (do not connect to the fitbit here)
  • Launch the fitbit app and login
  • Follow any prompts to connect through the fitbit app

CharlesKn | Mid-Atlantic, USA
60+, strength and cardio
Charge 5, Android, Windows

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