help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Versa not Syncing Pixel 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-02-2019 19:30

‎01-02-2019 19:30

The app and phone will not Sync. I've had to restart both in order to get them to sync. Is there an update I'm missing? I thought that the issue was resolved.

Best Answer
0 Votes
1 REPLY 1

‎01-03-2019 06:56

‎01-03-2019 06:56

Welcome to the Forums @CarlyAnn.

 

Thanks for letting us know that you tried to restart both to get them to sync.

 

I'd recommend that you try to follow the steps listed in this help article. They should definitely work in getting everything to work correctly. While some of them you have already tried, please try going through all of the steps listed in the article.

 

Let me know if you have any further questions.

 

 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes