Versa not getting notifications android

[Rwirthwein]

I have restarted the fitbit and the phone and reinstalled the app...I've tried turning notifications off and back on...nothing is helping...any pointers?

[Odyssey13]

Which phone do you have and is it on the list of compatible devices? click to see

[Jo3481]

Hi I have the Huawei p30 Lite and it will not sync so I get my notifications on my watch such as phone calls or messages what am I doing wrong I've always had iPhones

[Odyssey13]

@Jo3481  trouble syncing? see if any of this helps - click to read

[Rwirthwein]

I have a Samsung S8 and it is on the list.

Thank you!

R

[Odyssey13]

I've got the same phone and notifications are working. You check your permissions on the phone and the app? You might need to remove the app and then reinstall it.

[fng58]

I am also having this issue! 

I've done the following:

• uninstalled and reinstalled the app
• shutdown the Versa multiple times
• checked the Bluetooth connection
• checked that the notifications were on on my watch and on the phone through the app 

I reached out to Fitbit via Twitter but they were not helpful. 

I have a Samsung Galaxy S7.