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Versa not receiving notifications with Samsung Note 20

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‎01-02-2021 13:52 - last edited on ‎01-04-2021 17:37 by Fitbit Moderator

‎01-02-2021 13:52 - last edited on ‎01-04-2021 17:37 by Fitbit Moderator

My fitbit versa will not show text or call Notifications from my Samsung Note 20. 

I tried all the troubleshooting steps for phone, versa, and fitbit app. Please advise 

 

Moderator Edit: Clarified subject

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‎01-04-2021 17:22 - edited ‎01-04-2021 17:24

‎01-04-2021 17:22 - edited ‎01-04-2021 17:24

On your phone open the fitbit app and click on your account image in the top left corner, this will take you to your account page. From there, click on the watch you use (mine says fitbit versa 2), this will take you to the watches clock faces, apps etc. Scroll down and look for heading named GENERAL. From there, click on Notifications. 

 

Make sure your Notification previews are turn on for your phone as well.

 

Try this and see if it helps you 🙂

20210104_192152.jpg

 

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