Versa not syncing with Android phone - Fitbit Community

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Versa not syncing with Android phone

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SwatiDodhiwala

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I wanted to change the time on my Fitbit and so I tried everything possible and now my mobile won't even get connected to versa

Moderator edit: Updated subject for clarity

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SilviaFitbit

Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@SwatiDodhiwala Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.

I would like you to confirm you've tried this syncing procedure. If you removed your Versa from your account, you will need to set it up. In case you find issues, please try the steps mentioned in this article: Why can't I set up my Fitbit device?

If you keep experiencing this after trying the troubleshooting mentioned above, let me know the mobile device you're using.

I'll be around if you need further assistance.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.

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