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Versa not syncing with Android phone

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‎10-02-2019 10:43 - last edited on ‎10-03-2019 16:54 by Fitbit Moderator

‎10-02-2019 10:43 - last edited on ‎10-03-2019 16:54 by Fitbit Moderator

I wanted to change the time on my Fitbit and so I tried everything possible and now my mobile won't even get connected to versa

 

Moderator edit: Updated subject for clarity 

 

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‎10-03-2019 17:01 - last edited on ‎11-08-2024 14:51 by Fitbit Moderator

‎10-03-2019 17:01 - last edited on ‎11-08-2024 14:51 by Fitbit Moderator

@SwatiDodhiwala Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I would like you to confirm you've tried this syncing procedure. If you removed your Versa from your account, you will need to set it up. In case you find issues, please try the steps mentioned in this article: Why can't I set up my Fitbit device?

If you keep experiencing this after trying the troubleshooting mentioned above, let me know the mobile device you're using. 

I'll be around if you need further assistance. 

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