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Versa not syncing with Samsung

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‎08-31-2018 16:51 - last edited on ‎09-02-2018 06:10 by Fitbit Moderator

‎08-31-2018 16:51 - last edited on ‎09-02-2018 06:10 by Fitbit Moderator

Fit bit versa won't sync with app on my samsung, was syncing earlier but now I'm getting an error message

 

 

Moderator edit: Clarified subject

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‎09-02-2018 06:10

‎09-02-2018 06:10

Welcome to the Forums @Luvizzy.

 

Let me help you out!

 

I'd recommend that you try to follow the steps showing on this article. Be sure to go through them in order, they should definitely help out in getting your Fitbit to sync.

 

In the meantime, I'd like to ask some questions:

  • What phone are you using?
  • When did this start happening?
  • What does the error message say?

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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