Versa won't sync

[mcatactually99]

My Fitbit Versa is having an issue syncing to my phone. This happened once before and was quickly resolved when I posted on this forum website. It is like it won't connect to the Bluetooth on my phone. I have disconnected and reconnected in my phone settings, but it still won't connect and sync on the app. Has anyone else had issues with this? 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com

[Vizi]

Same issue here, just started gew days ago.  Did everything possible and everything customer service desk said, still a useless, expensive bracelet at this point.  No more Fitbit for me this will be my last.