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What am i being charged with?

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‎12-15-2019 18:32

‎12-15-2019 18:32

My checking account has a fitbit hold! How do see what I'm being charged? I saw the 1800 number I will call monday morning! Thanks information will be greatly appreciated 

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‎12-16-2019 12:23

‎12-16-2019 12:23

Unfortunately, @Netta0707, no one here on the forums will have any knowledge of what you may have ordered from Fitbit. Suggest you contact Fitbit Support to ask them about the hold.

 

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‎12-16-2019 13:26 - last edited on ‎08-16-2025 16:57 by Fitbit Moderator

In response to USAF-Larry

‎12-16-2019 13:26 - last edited on ‎08-16-2025 16:57 by Fitbit Moderator

Hello @Netta0707, welcome to the Community Forums! It's a pleasure to assist you today.

I appreciate all the details that were shared in your post. Let me share with you that our Customer Support team was contacted on your behalf to provide you with further assistance regarding this situation. Keep an eye to your email inbox because they'll be in touch with you pretty soon.

@USAF-Larry Thanks for your support and the helpful information that was shared in your post.

In the meantime they contact you, let me know if you have any additional questions.

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