Why does my app keep rebooting itself?

[Susan108]

Since I updated the app (Samsung Galaxy S5), when I open it after a few hours, it doesn't recognize me and asks me to sign in.  When I do, the app goes into the default screen as though I'd never edited it before.  The stats are there, thankfully, as well as my "lifetime" stats, but this is annoying

[Susan108]

Oops, I take it back.  It has deleted some information, like my entire food diary

[Rich_Laue]

It should be dimple to add the Food tile back.

When yo say reboot, do you mean the App logs you out? Or does the phone restart?

[Susan108]

First, it was my entire food diary.  But it helps if you're connected to wi-fi when you check it, right?  My bad on that one, lol.

Re rebooting:  The app logs me out, and when I try to open it, it acts as though I'm brand new with the ads and request to log in.

Thanks!  SD

[Rich_Laue]

Ive had the app log me out,  there are other posts about this.

Yes when logging in all the users app settings  are reset to default, all data has been cleared from the local buffer and has to be reloaded from the users account on the web.

In general wifi is usually faster than cellular.