help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Why doesnt monday start to zero?

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-06-2017 22:51 - edited ‎08-06-2017 22:54

‎08-06-2017 22:51 - edited ‎08-06-2017 22:54

Ok, so, today is Monday and last night when I synced my phone before midnight  (Sunday) mine said 105 000 steps this morning on a Monday when it should be zero it said 85 000 ??all my other friends in the challenge scores  have also changed ??I don't get it please explain this is doing my head in! Why doesn't it go back to zero on a Monday?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎08-06-2017 23:21

‎08-06-2017 23:21

Are we talking about the step total on the friends list?

 

If so this never resets to zero. It shows the steps taken so far today plus the steps for the previous 6 days. At midnight each night it removes the oldest days's steps so it always goes down at midnight but never to zero.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎08-06-2017 23:21

‎08-06-2017 23:21

Are we talking about the step total on the friends list?

 

If so this never resets to zero. It shows the steps taken so far today plus the steps for the previous 6 days. At midnight each night it removes the oldest days's steps so it always goes down at midnight but never to zero.

Best Answer
0 Votes

‎08-07-2017 06:09

In response to SteveH

‎08-07-2017 06:09

Thank you for your reply and for simplifying things I totally get it now
that the oldest they will be removed so like Sunday last Mondays will be
removed and tomorrow which is Tuesday last Tuesday's will be removed so it
all makes sense now why my numbers didn't seem to add up thank you
Best Answer
0 Votes